Mr. Butler felt something seemed wrong with his garage door, almost as if someone had put weights on it to make it heavier.
Our team discovered the problem didn’t have to do with the weight of the door itself, but rather a broken extension garage door spring. This had caused it to be harder for the system to lift the door. We released the tension to remove the remaining pieces of the spring, then installed the new one. After restoring the tension, our technicians checked the balance.
* $29 service call - deducted from the service
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