The customer called us for help because he noted that his garage door wouldn't fully open or close.
After receiving Mr. O'Flannery's call, our technicians arrived to see if we could determine the problem. We checked the garage door to ensure the springs and rollers were in good condition. We then determined it was an issue with the garage door opener. We opened up to the inner workings of the garage door opener and checked all the components carefully. The wiring was connected but was damaged and faulty, which we replaced immediately. By replacing the wiring, we were able to resolve the issue completely.
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